Who we are

Our website address is: https://www.sidhilltransport.com

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

 If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

 Visitor comments may be checked through an automated spam detection service.

About this cookie policy

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to control the cookie preferences. For further information on how we use, store, and keep your personal data secure, see our Privacy Policy.

You can at any time change or withdraw your consent from the Cookie Declaration on our website
Learn more about who we are, how you can contact us, and how we process personal data in our Privacy Policy.
Your consent applies to the following domains: www.sidhilltransport.wyrewebdesign.co.uk

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What types of cookies do we use ?
Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.

Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.
The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

The below list details the cookies used in our website.

How can I control the cookie preferences ?
Should you decide to change your preferences later through your browsing session, you can click on the "Manage consent" tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.

Sid Hill Transport Ltd Terms & Conditions – Feb 2023

By accepting bookings with us, you have agreed to carry goods under the Sid Hill Transport Ltd Terms and Conditions. These terms and conditions supersede all other terms and conditions, so please read in full.

Subcontractors

You must present yourselves as Sid Hill Transport, unless otherwise advised.

Goods in Transit

Transit starts at the point you leave the collection point and ends when you arrive at the delivery point. You are accepting full legal liability for the Goods in Transit cover on goods that you are transporting on our behalf for the full value of the load. You are also confirming that you have a valid Goods in Transit insurance policy, providing the MINIMUM cover required of £1300 per tonne. In the event of a claim from our customer regarding a claim for damages or loss, the responsibility will be passed to the subcontractor and insurance details will need to be transferred to the claimant’s insurers.

Updates

You MUST provide "real time" updates via the Haulage Exchange or by telephone. Our system will not accept back-dated submissions, such as updating at 9am, that your vehicle has been on-site since 8am. WE can only accept live updates, as they are via the Haulage Exchange and on the phone.

Waiting time

You will only be able to claim waiting time if prior agreement is received and in writing from us. You must advise us immediately the reason for the waiting time and the value to be charged then obtain authorisation in writing.

Waiting times rates are as follows;
up to 120 minutes FOC Over 120 minutes £45 per hour

Proof of Deliveries

Please always use the customers paperwork for PODs. Please contact us immediately if the collection point do not provide any paperwork for signature, as this is required to enable your invoice to be authorised. Any PODs submitted that are not on customers paperwork, will not be accepted and may not be paid. All pages of the PODS must be signed and dated.

PODS are to be uploaded to HX within 24 hours of the job (if relevant to HX) and the POD’s and invoices must be emailed to accounts@sidhilltransport.com quoting our REF number as stated on the booking. If the work is not contracted through Haulage Exchange your invoice and PDF POD must be emailed to accounts@sidhilltransport.com .Invoices and POD’s must be received within 2 weeks of the job date. In some circumstances we may request the original to be posted to us.

In the instance of lost paperwork, you will be asked to provide tracking information to prove delivery location. Non-production of PODs could lead to non-payment of invoices.

Late Arrivals

Please note that if your vehicle arrives more than 15 minutes later than the agreed ETA and the delay has not been reported to us in advance, waiting time cannot be paid, as your collection/delivery slot may have been given to another carrier. If we subsequently incur fines or storage costs from our customer for late arrivals which are the fault of the subcontractor or for not delivering as to the terms we have asked you to, then these fines will be passed on to the subcontractor.

Handball

Please contact our Ops team on arrival if handball is required at collection or delivery (and has not been pre agreed), to give us the opportunity to contact our customer for assistance. We will always advise you of any handball instructions before agreeing the work.

Invoicing and payments

All invoices are paid 45 days from the end of the month (15th), subject to your invoice being authorised.
If your invoice is received after 15th of the month relating to the prior month your invoice will be dated the date received and will subsequently be paid the following month. We cannot accept invoices by HX and they must be sent us on email to accounts@sidhilltransport.com with a clear PDF of the POD and the invoice stating our REF. Any omissions of these details could delay your invoice being processed. Any payments made to non-UK bank accounts will be paid in EURO’s and all processing fees will be deducted from the agreed cost for this booking.

Customers

We ask you to read the Conditions of Carriage before agreeing for us to carry out work for you. They are also available on our website. They are binding once we have been contracted to carry out the work for you.
In addition to these Condition of Carriage, we will only contract for work with new customers once they have passed our due diligence checks and credit worthiness assessment processes. This first process entails a customer form being sent out on email and being filled in and returned to us before the job is contracted for.
Once the transport team have received the form back filled in and signed and we have given you authority that these checks have been carried out and a credit limit given to you then the job can be accepted and booked in for you by our team.

Invoicing and payments

Your invoice will be emailed direct from our transport system along with the signed POD within 2 weeks of the job date. If the POD is required before then please contact us at accounts@sidhilltransport.com. If an original POD is required in the post, please contact us at accounts@sidhilltransport.com

All invoices are to be paid by 45 days end of month (15th). We reserve the right to may charge interest on any overdue invoices not paid in these terms. We do not accept any other form of payment other than bank transfer.

Pallet Exchange

Please note that we do not carry out pallet exchange of Euro or standard pallets on deliveries as we do not carry pallets.

Thank you for working with Sid Hill Transport Ltd.